# CloudTalk

> Run sales and support calls with routing, dialers, and optional AI voice agents

CloudTalk is a business phone platform for sales and customer service teams. Inbound calls can move through queues and routing rules, while outbound dialers support calling campaigns. Transfers, recording, CRM connections, and coaching tools help staff handle calls and review conversations with their supervisors.

AI voice agents can cover tasks such as after-hours inquiries, lead qualification, and outbound follow-ups, with a handoff to a person when needed. Call analysis identifies topics and sentiment and prepares summaries or suggested next steps. Routing can account for business hours and queue conditions, while the CRM connection keeps call history with the customer record.

## Listing details

- Canonical BetaNeon page: https://betaneon.com/products/cloudtalk
- Official website: https://www.cloudtalk.io/
- Category: Sales & CRM / Sales calls & dialers
- Status: Launched
- Topics: AI, Business phone, Customer support, Sales dialer, Voice agents
- Listing updated: 2026-10-30T16:50:25.649Z
- Information source: https://www.cloudtalk.io/

This is a product introduction, not an endorsement. Confirm current availability, features, and prices on the official website. Community upvotes on BetaNeon are not star ratings.