# Comcent

> Handle calls, texts, chat and email in a shared customer inbox

Comcent brings phone calls, SMS, website chat, and email into one inbox for support and sales teams. Connect existing Twilio or Telnyx numbers, add web chat, and forward a support address so agents can respond from a shared workspace. Conversations sit alongside customer history, helping the next person understand earlier interactions.

A visual call-flow builder handles incoming routing, while an outbound dialer and AI call summaries support phone work. Team availability and assignment rules help distribute conversations and flag items that have waited too long. Comcent charges for the software separately from carrier numbers and minutes, making it suitable for teams that want a unified interface around their existing communications provider.

## Listing details

- Canonical BetaNeon page: https://betaneon.com/products/comcent
- Official website: https://www.comcent.io/
- Category: Communication / Shared inboxes
- Status: Launched
- Topics: Customer support, Live chat, Phone calls, SMS, Shared inbox
- Listing updated: 2026-10-30T16:50:28.147Z
- Information source: https://www.producthunt.com/products/comcent

This is a product introduction, not an endorsement. Confirm current availability, features, and prices on the official website. Community upvotes on BetaNeon are not star ratings.