# Convin

> Analyze customer conversations and assist contact-center teams

Convin provides AI tools for customer conversations in B2C sales, support, and collections. Its Phone Call Agent handles automated calling, Real-Time Assist provides guidance during calls, and Conversation Intelligence analyzes interactions for review. Lead qualification and follow-up are among the supported workflows.

Multilingual analysis and quality-review tools help managers examine conversation records and coaching needs. Deployment options include on-premises systems, a customer's cloud, and Convin's private cloud. Teams choose the relevant agents and infrastructure, then use the findings to inspect representative performance or decide which customer interactions require further attention.

## Listing details

- Canonical BetaNeon page: https://betaneon.com/products/convin
- Official website: https://convin.ai/
- Category: Sales & CRM / Sales conversation intelligence
- Status: Launched
- Topics: AI, Contact center, Conversation intelligence, On premise, Quality assurance
- Listing updated: 2026-10-30T16:50:31.038Z
- Information source: https://convin.ai/

This is a product introduction, not an endorsement. Confirm current availability, features, and prices on the official website. Community upvotes on BetaNeon are not star ratings.