# Dovetail

> Turn customer feedback into shared research insights

Dovetail collects customer feedback from research, calls, tickets, surveys, and other sources for analysis. Teams can search the material, identify patterns, and ask questions in natural language, with source references available behind answers. Projects, documents, and dashboards organize findings for colleagues to review.

Translation supports work across languages. Redaction and retention settings govern how collected information is handled, alongside access controls and audit records. Digital Twins create representations of customer groups from the evidence for exploring questions and ideas. Agents and integrations bring that customer context into connected workflows, with permissions controlling the information each person or tool can use.

## Listing details

- Canonical BetaNeon page: https://betaneon.com/products/dovetail
- Official website: https://dovetail.com/
- Category: Data & analytics / Survey & qualitative analysis
- Status: Launched
- Topics: Customer feedback, Feedback, Qualitative research, Text analysis, User research
- Listing updated: 2026-10-30T16:50:48.509Z
- Information source: https://dovetail.com/

This is a product introduction, not an endorsement. Confirm current availability, features, and prices on the official website. Community upvotes on BetaNeon are not star ratings.