# Drag

> Shared Gmail inboxes with assignments, collaboration, and AI assistance

Drag turns Gmail into a shared workspace for teams handling customer messages and operational email. Conversations can be arranged on Kanban boards or lists, assigned to teammates, and discussed through internal notes and mentions. Collision detection helps colleagues coordinate replies. Supported channels also include WhatsApp, live chat, and a help center.

Varley, its AI assistant, summarizes and tags messages, prepares draft replies, and draws answers from connected team knowledge. Configured agents can handle tasks and pass cases outside their brief to a person with the information gathered. Rules, reporting, API access, and MCP connections provide further ways to organize and integrate the workflow.

## Listing details

- Canonical BetaNeon page: https://betaneon.com/products/drag
- Official website: https://www.dragapp.com/
- Category: Communication / Shared inboxes
- Status: Launched
- Topics: AI, Collaboration, Customer support, Email, Shared inbox
- Listing updated: 2026-10-30T16:50:49.306Z
- Information source: https://www.dragapp.com/

This is a product introduction, not an endorsement. Confirm current availability, features, and prices on the official website. Community upvotes on BetaNeon are not star ratings.