# Front

> Manage customer conversations in shared inboxes

Front gives customer-facing teams a common workspace for email, chat, SMS, and WhatsApp conversations. Assign a request, coordinate a reply, and involve another team while keeping the customer's history available. It is designed for conversations that need several people or connected systems before the work is complete.

AI agents can receive assignments alongside staff and hand work to a person when needed. Autopilot follows configured policies and can act through integrations, while external agents can also join the workflow. Evaluation tools review human and automated interactions, giving teams material to examine as they adjust how customer requests are handled.

## Listing details

- Canonical BetaNeon page: https://betaneon.com/products/front
- Official website: https://front.com/
- Category: Communication / Shared inboxes
- Status: Launched
- Topics: AI agents, Automation, Collaboration, Customer support, Shared inbox
- Listing updated: 2026-10-30T16:51:13.824Z
- Information source: https://front.com/

This is a product introduction, not an endorsement. Confirm current availability, features, and prices on the official website. Community upvotes on BetaNeon are not star ratings.