# Hellotext

> Automate shopping conversations and customer follow-ups across messaging channels

Hellotext connects an online store's customer activity with messaging workflows across WhatsApp, SMS, email, and other supported channels. Its AI agents can answer product questions, recommend items, and follow up after events such as an abandoned cart, a restock, or a completed purchase. Prebuilt playbooks organize those workflows around specific sales and retention goals.

A shared inbox combines automated conversations with human assistance when a customer needs personal attention. The platform also supports order tracking, returns, review requests, and other post-purchase exchanges. Reporting connects conversations with customer satisfaction and attributed sales, helping store teams assess which interactions contribute to their customer relationships.

## Listing details

- Canonical BetaNeon page: https://betaneon.com/products/hellotext
- Official website: https://www.hellotext.com/?locale=en&country=us
- Category: E-commerce / Social & live commerce
- Status: Launched
- Topics: AI, Automation, CRM, E commerce, WhatsApp
- Listing updated: 2026-10-30T16:51:30.049Z
- Information source: https://www.hellotext.com/?locale=en&country=us

This is a product introduction, not an endorsement. Confirm current availability, features, and prices on the official website. Community upvotes on BetaNeon are not star ratings.