# HelpStack

> Coordinate customer conversations from email, social channels, and website chat

HelpStack combines email, Instagram, Facebook, WhatsApp, and website chat in a shared customer-support inbox. Team members can filter and assign conversations, track their status, and review suggested replies in the same workspace. AI assistance draws on connected knowledge, while automatic translation helps teams handle conversations in different languages.

For stores, chat responses can include product cards with details read from the merchant's own product pages. Supported integrations let shoppers add items to a cart from those cards. Routing, knowledge management, and reporting help teams organize their work across channels. A free plan and paid options support trying the service and expanding its use as conversation volume grows.

## Listing details

- Canonical BetaNeon page: https://betaneon.com/products/helpstack
- Official website: https://helpstack.eu/
- Category: Communication / Shared inboxes
- Status: Launched
- Topics: AI, Customer support, E commerce, Email, Messaging
- Listing updated: 2026-10-30T16:51:30.138Z
- Information source: https://helpstack.eu/

This is a product introduction, not an endorsement. Confirm current availability, features, and prices on the official website. Community upvotes on BetaNeon are not star ratings.