# Helpwise

> A shared inbox for email, chat and social customer support

Helpwise gathers customer conversations from email, live chat, messaging, and social channels into a shared workspace. Team members can collaborate within a conversation, use saved replies, and organize incoming requests. Help centers and chatbots provide additional ways for customers to find information or begin a discussion.

Integrations connect calendars, task tools, and CRMs, with custom applications supporting other systems. Feedback forms and customer-satisfaction surveys add information for reviewing service activity. Web and mobile apps provide access to the same support work, so a teammate can continue handling a conversation from a desk or phone.

## Listing details

- Canonical BetaNeon page: https://betaneon.com/products/helpwise
- Official website: https://helpwise.io/
- Category: Communication / Shared inboxes
- Status: Launched
- Topics: Customer support, Live chat, Omnichannel, Shared inbox, Web app
- Listing updated: 2026-10-30T16:51:30.371Z
- Information source: https://helpwise.io/

This is a product introduction, not an endorsement. Confirm current availability, features, and prices on the official website. Community upvotes on BetaNeon are not star ratings.