# ify

> Handle support requests with AI agents and connected business tools

ify is a support platform that uses AI agents to work through customer requests across connected channels. It classifies incoming tickets, draws on documentation and previous resolutions, and can call business tools for tasks such as checking orders or updating customer records. Teams can connect existing helpdesks and CRM systems instead of starting with a new inbox.

The platform builds a knowledge base from articles, release notes, walkthroughs, and resolved tickets, including procedures derived from how earlier issues were handled. Requests that need a person can be escalated with conversation context and an approval trail. Ticket history, SLA reporting, and action logs help the team review both automated resolutions and human handoffs.

## Listing details

- Canonical BetaNeon page: https://betaneon.com/products/ify
- Official website: https://useify.ai/
- Category: Business & operations / Customer support & help desks
- Status: Launched
- Topics: AI, AI agents, Automation, Customer support, Knowledge base
- Listing updated: 2026-10-30T16:51:37.710Z
- Information source: https://www.producthunt.com/products/ify-2

This is a product introduction, not an endorsement. Confirm current availability, features, and prices on the official website. Community upvotes on BetaNeon are not star ratings.