# Odie

> Turn customer data and team experience into shared intelligence for post-sales work

Odie, formerly Totango, organizes customer knowledge for B2B post-sales teams. It combines information from CRM, product usage, email, calls, and meetings with the experience held by people managing those relationships. AI tools curate that material into a customer knowledge engine.

The engine can provide context to a company's own agents and to Odie's tools. An optional Customer Operating System adds a workspace for customer success work with embedded agents. Teams can draw on account history, business context, and recorded reasoning when preparing the next action, rather than relying solely on the latest interaction or a customer's CRM status.

## Listing details

- Canonical BetaNeon page: https://betaneon.com/products/odie
- Official website: https://www.heyodie.ai/
- Category: Business & operations / Customer success
- Status: Launched
- Topics: AI, B2B, Customer intelligence, Customer success, Personal knowledge
- Listing updated: 2026-10-30T16:52:35.513Z
- Information source: https://www.heyodie.ai/

This is a product introduction, not an endorsement. Confirm current availability, features, and prices on the official website. Community upvotes on BetaNeon are not star ratings.