# Superchat

> Manage customer conversations across messaging, email, and calls

Superchat brings business conversations from WhatsApp, Instagram, SMS, web chat, email, and phone into a shared inbox. Team members can assign messages, add internal notes, label conversations, and keep customer context together. The platform combines these communication tools with contact management and automated workflows.

Businesses can configure an AI agent using their knowledge base, define the questions it should answer, and hand conversations to a person when needed. WhatsApp templates and newsletters support outbound customer communication, while integrations connect the inbox with services such as HubSpot and Shopify. Superchat is intended for teams managing sales, service, and follow-up across several channels.

## Listing details

- Canonical BetaNeon page: https://betaneon.com/products/superchat
- Official website: https://www.superchat.com/
- Category: Communication / Unified messaging
- Status: Launched
- Topics: AI, AI agents, Automation, Customer support, Shared inbox
- Listing updated: 2026-10-30T16:53:51.480Z
- Information source: https://www.superchat.com/

This is a product introduction, not an endorsement. Confirm current availability, features, and prices on the official website. Community upvotes on BetaNeon are not star ratings.