# Trengo

> Customer conversations from WhatsApp, email, social, and voice in one inbox

Trengo gathers customer conversations from WhatsApp Business, email, social channels, live chat and voice into a shared inbox. Staff can see customer details beside a conversation, assign ownership and work through requests without losing the context from earlier exchanges. Integrations bring information from commerce systems and other business tools into that view.

AI agents and automated journeys handle configured tasks such as recurring questions, inbound lead qualification or booking inquiries. A team can decide which requests follow an automated path and which need personal attention. For an online store, the same setup can connect shopping questions and support discussions with details from Shopify or WooCommerce.

## Listing details

- Canonical BetaNeon page: https://betaneon.com/products/trengo
- Official website: https://trengo.com/
- Category: Communication / Shared inboxes
- Status: Launched
- Topics: Automation, Customer support, Live chat, Shared inbox, WhatsApp
- Listing updated: 2026-10-30T16:54:08.968Z
- Information source: https://trengo.com/

This is a product introduction, not an endorsement. Confirm current availability, features, and prices on the official website. Community upvotes on BetaNeon are not star ratings.