QualGent
Connect mobile bug capture, agent testing, and human quality review
Simulate conversations and monitor voice and chat agents

Cekura tests and monitors conversational AI agents. Teams can simulate calls or chats before deployment, define evaluation criteria, and compare the same scenarios across different platforms or models. The testing workflow covers task completion, latency, interruptions, unexpected requests, and adversarial behavior that may push an agent outside its intended role.
Production monitoring helps identify changes in real conversations and reproduce a problem in a simulation. Suggested prompt changes can then be evaluated again before a release. Integrations connect the service with supported voice and agent platforms, and benchmark tools assist with comparing configurations. Results depend on the chosen scenarios and scoring criteria, so teams still need tests that reflect their own workflows.
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