Heap

Explore captured product interactions alongside funnels and session replays

Meet Heap

Heap analyzes how people use a digital product by capturing interactions and making them available for investigation. Teams build funnels, examine adoption or retention, and open related session replays to see the actions behind the numbers. The replay can take a reviewer to the moment relevant to a finding.

Illuminate identifies alternate paths and events associated with conversion or retention, adding context to a team's initial question. Sense Chat offers a conversational way to ask about product data. Governance tools organize the information used in these analyses, while integrations connect findings with other customer systems. Analysts can move from a behavior trend to the sessions that illustrate it.

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Product details

Website: heap.io
Status: Launched
Category: Data & analytics
Listed: Oct 9, 2026

Explore related topics

Behavior analytics Digital products Funnels Product analytics Session replay

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