Markopolo AI

Coordinate personalized ecommerce engagement across customer channels

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Meet Markopolo AI

Markopolo AI is a customer engagement platform for ecommerce businesses. It uses shopping behavior to inform when and how to contact a visitor across email, SMS, WhatsApp, push notifications, and AI voice calls. The platform supports follow-up for people who leave after browsing, adding products to a cart, or beginning checkout.

Its Athena model interprets activity and helps select a channel, message, and timing for each interaction. Teams can connect Shopify or bring customer information from a CRM to inform campaigns. Markopolo AI is designed to coordinate customer lifecycle outreach, including purchase assistance and repeat engagement, through one system instead of maintaining separate campaigns for every channel.

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Product details

Status
Launched
Category
Marketing
Listed

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