Hellotext
Automate shopping conversations and customer follow-ups across messaging channels
Connect social conversations, customer profiles, and commerce journeys

Scrollmark helps brands organize customer relationships that begin in social comments, direct messages, follows, and story replies. It connects those interactions to persistent profiles containing engagement history, preferences, and product interest, then synchronizes relevant information with existing customer systems. Teams can use those profiles to tailor welcome messages, follow-ups, and commerce campaigns.
The platform also groups customer conversations into themes, helping teams identify repeated requests, emerging complaints, and interest in particular products. Catalog integrations and attribution connect social exchanges with shopping journeys. An agent interface makes profiles, campaigns, and conversation insights available to supported AI tools, giving teams another way to query and work with their social data.
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