Second Nature

Meet Second Nature

Second Nature gives sales and customer-facing staff an AI partner for practicing conversations. A representative can speak with a simulated buyer, work through discovery questions or a difficult objection, and receive scoring and feedback. Scenarios also cover cold calls and product demonstrations.

Organizations can create practice situations around their own work and use them in onboarding or ongoing training. Managers review the results to decide where coaching needs attention. Deal Coach adds another view for discussing gaps and risks in live opportunities. A person can repeat a challenging conversation before bringing the practice result into a discussion with their manager.