Nextiva
Business calls, messages and customer conversations in one platform
Follow up missed calls and organize customer callbacks

CallsKept helps small businesses keep track of customers who call when nobody can answer. Connect an existing number through forwarding or use a local CallsKept number, then configure an automatic text reply for missed calls. Callback requests and call activity appear in a workspace where the team can follow up and mark conversations handled. Higher plans add an AI receptionist that uses the business's information to answer calls and take messages, with additional appointment capabilities available by plan. The service brings the response and the next action together, making it useful for businesses that spend much of the day away from a desk.
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