Underheard
Run voice interviews and turn customer answers into follow-up work
Voice feedback and AI listening for product teams

Dropline helps product teams collect customer feedback through voice messages, preserving the tone and context behind suggestions, questions, and praise. Teams can listen to customers directly, review kudos, and work together on conversations. AI-powered Stations organize listening around particular topics, while Signals provide context about the people sharing feedback. The product also presents voice replies using a teammate’s voice, bringing spoken responses into the same feedback workflow. It is designed for operators who want customer conversations to inform what they build and improve. Its public website currently directs new users to a waitlist, so general access has not been confirmed.
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