Kixie

Coordinate outbound calls, shared SMS, and CRM-based call routing

Website

Meet Kixie

Kixie handles business calling and texting for sales and service teams. Its multi-line dialer supports outbound work, while queues, ring groups, and routing rules organize incoming calls. Routing can use CRM fields to direct callers to an appropriate agent. A shared SMS inbox lets colleagues see and respond to messages sent to the business number.

Calls, texts, outcomes, and activity can sync with connected CRMs. Recording and live coaching give supervisors material for training, and reports show call and team activity. Calling and texting cadences combine follow-up steps, while APIs and webhooks connect the phone workflow to other applications.

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Product details

Website
kixie.com
Status
Launched
Category
Sales & CRM
Listed

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