Aircall

A cloud phone platform connected to your sales tools

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Meet Aircall

Aircall brings business calling, SMS, and messaging into a shared customer-communication workspace. Sales and support teams can route calls, see conversations in a common inbox, and connect activity with CRM or help-desk records. That keeps earlier interactions available when another teammate takes over.

AI assistance includes transcription, call analysis, notes, suggested responses, and follow-up work. Voice agents can handle defined inquiries or provide coverage outside a team's usual hours, with a person taking over when escalation is needed. Managers can review conversation insights and call-center analytics to understand activity and recurring topics across the team's calls.

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Product details

Website
aircall.io
Status
Launched
Category
Sales & CRM
Listed

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