Mattermost

Meet Mattermost

Mattermost combines team messaging with operational workflows in a platform organizations can run on their own infrastructure. Channels, threads, and direct messages provide searchable conversation records, with file sharing, audio, and screen sharing for working through an issue. Playbooks organize recurring processes such as incident response.

Priority messages track recipient acknowledgments, while access and retention settings govern the conversation history. Integrations, webhooks, and plug-ins connect other operational systems with the team's channels. Deployments can use private clouds, on-premises servers, or disconnected environments. Configured AI models and agents support work within those environments, with the organization's setup determining which capabilities run alongside its conversations.