NiroHelp

Run a WordPress help desk with answers from your docs

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Meet NiroHelp

NiroHelp combines a knowledge base, support tickets and AI-assisted replies inside WordPress. Teams publish searchable help articles, track conversations from opening to resolution and route tickets to the appropriate person. Paid AI features use those documents to answer visitors or respond to tickets when the configured confidence threshold is met, leaving uncertain questions for staff. Custom fields, assignment rules and dashboard views help organize the remaining work. Migration tools can import articles and tickets from supported help-desk plugins. The product suits site owners who want customer documentation and support operations available in the same administration environment.

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