NovaSynth

Simulate realistic users to test voice and chat agents

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Meet NovaSynth

NovaSynth tests voice and chat agents by sending synthetic users through complete conversations. It can make real SIP phone calls, use LiveKit audio, or connect to chat endpoints, allowing teams to evaluate behavior beyond a single prompt and response. Simulated callers can interrupt, change topics, switch languages, or bring different goals and speaking styles.

Teams define personas and scenarios, run batches, then inspect recorded traces and evaluation results. The platform supports comparisons across scenarios and reruns after changes, helping developers find where an agent loses context or mishandles a conversation. Its testing workflow is designed to surface failures before real customers encounter them.

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Product details

Website
noveum.ai
Status
Launched
Listed

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