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Manage customer conversations in shared inboxes
Manage customer conversations across messaging, email, and calls

Superchat brings business conversations from WhatsApp, Instagram, SMS, web chat, email, and phone into a shared inbox. Team members can assign messages, add internal notes, label conversations, and keep customer context together. The platform combines these communication tools with contact management and automated workflows.
Businesses can configure an AI agent using their knowledge base, define the questions it should answer, and hand conversations to a person when needed. WhatsApp templates and newsletters support outbound customer communication, while integrations connect the inbox with services such as HubSpot and Shopify. Superchat is intended for teams managing sales, service, and follow-up across several channels.
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