Front

Manage customer conversations in shared inboxes

Meet Front

Front gives customer-facing teams a common workspace for email, chat, SMS, and WhatsApp conversations. Assign a request, coordinate a reply, and involve another team while keeping the customer's history available. It is designed for conversations that need several people or connected systems before the work is complete.

AI agents can receive assignments alongside staff and hand work to a person when needed. Autopilot follows configured policies and can act through integrations, while external agents can also join the workflow. Evaluation tools review human and automated interactions, giving teams material to examine as they adjust how customer requests are handled.

Discussion

Tried it? Share a useful thought or ask a question.

Product details

Website: front.com
Status: Launched
Category: Communication
Listed: Oct 9, 2026

Explore related topics

AI agents Automation Collaboration Customer support Shared inbox

Embed upvote button

Let visitors support Front from your website.

Button appearanceLightDark

Front

Upvote

Paste into your site’s HTML

<div data-betaneon-widget="light" style="box-sizing:border-box;display:flex;align-items:center;gap:12px;width:320px;max-width:100%;min-height:84px;padding:12px 14px;margin:0;border:1px solid #e1e0dc;border-radius:12px;background:#ffffff;color:#181818;font:400 14px/1.4 Arial,Helvetica,sans-serif;text-align:left;">
  <img src="https://m.betaneon.com/ic/d9e01b8b-1784-4cc0-a5cc-7775a9b06659.webp" alt="" width="36" height="36" referrerpolicy="no-referrer" style="box-sizing:border-box;display:block;flex:0 0 36px;width:36px;height:36px;margin:0;padding:0;border:0;border-radius:9px;object-fit:contain;background:#fff;">
  <div style="box-sizing:border-box;flex:1;min-width:0;margin:0;padding:0;">
    <span title="Front" style="display:block;margin:0;padding:0;color:#181818;font:700 16px/1.4 Arial,Helvetica,sans-serif;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;">Front</span>
    <div style="display:flex;align-items:baseline;gap:4px;margin:4px 0 0;padding:0;white-space:nowrap;">
      <span style="margin:0;padding:0;transform:translateY(-1.5px);color:#626664;font:400 14px/1.2 Arial,Helvetica,sans-serif;">on</span>
      <a href="https://betaneon.com/" target="_blank" rel="noopener noreferrer" aria-label="BetaNeon home (opens a new tab)" style="display:inline-flex;flex-shrink:0;margin:0;padding:0;border:0;background:transparent;text-decoration:none;outline-offset:3px;"><img src="https://betaneon.com/res/brand/wordmark.svg?v=453516e27973dc87" alt="BetaNeon" width="87" height="16" referrerpolicy="no-referrer" style="display:block;width:87px;height:auto;margin:0;padding:0;border:0;"></a>
    </div>
  </div>
  <a href="https://betaneon.com/vote/front" target="_blank" rel="noopener noreferrer" aria-label="Upvote Front on BetaNeon (opens a new tab)" style="box-sizing:border-box;display:flex;flex:0 0 68px;flex-direction:column;align-items:center;justify-content:center;gap:3px;min-height:56px;margin:0;padding:0 0 0 12px;border:0;border-left:1px solid #e1e0dc;background:transparent;color:#087f5b;font:400 14px/1.2 Arial,Helvetica,sans-serif;text-decoration:none;text-align:center;outline-offset:3px;">
    <span aria-hidden="true" style="box-sizing:border-box;display:block;width:9px;height:9px;margin:3px 0 0;padding:0;border:0;border-top:2px solid #087f5b;border-left:2px solid #087f5b;transform:rotate(45deg);"></span>
    <img src="https://betaneon.com/embed/upvote/front/count.svg?theme=light" alt="Votes" width="56" height="20" referrerpolicy="no-referrer" style="display:block;width:56px;height:20px;margin:0;padding:0;border:0;">
    <span style="color:#087f5b;font:400 14px/1.2 Arial,Helvetica,sans-serif;">Upvote</span>
  </a>
</div>

Links open in a new tab. Visitors sign in on BetaNeon, then confirm their upvote. The vote count updates when the page loads.

Unclaimed

Building Front?

Claim this profile to keep your product’s story up to date.

Sign in with your verified work email. Matching website domains are approved automatically; other requests are reviewed by our team.

Meet Front

Discussion

Product details

Explore related topics

Similar products

Hiver

Drag

Trengo

SendSeven

Respondo

Missive