TipTap

Meet TipTap

TipTap connects customer support interactions with an optional way to thank the agent through a tip. It integrates with help-desk platforms such as Zendesk, Intercom, and Gorgias, allowing a company to present the tipping option after an interaction. Customers choose whether to contribute and select an amount from their phone.

Agents can view received tips, ratings, and payout status in a dashboard. Managers gain visibility into the activity across their team, while the service coordinates the payment workflow and recurring payouts. The platform is intended for support organizations that want to add customer-funded recognition alongside their existing service and team management processes.