Drag

Shared Gmail inboxes with assignments, collaboration, and AI assistance

Meet Drag

Drag turns Gmail into a shared workspace for teams handling customer messages and operational email. Conversations can be arranged on Kanban boards or lists, assigned to teammates, and discussed through internal notes and mentions. Collision detection helps colleagues coordinate replies. Supported channels also include WhatsApp, live chat, and a help center.

Varley, its AI assistant, summarizes and tags messages, prepares draft replies, and draws answers from connected team knowledge. Configured agents can handle tasks and pass cases outside their brief to a person with the information gathered. Rules, reporting, API access, and MCP connections provide further ways to organize and integrate the workflow.

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Product details

Website: dragapp.com
Status: Launched
Category: Communication
Listed: Oct 10, 2026

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AI Collaboration Customer support Email Shared inbox

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