Expertise AI
Deploy customer-facing agents connected to company knowledge and workflows
Manage live chat, help articles, and AI customer support

Helploom combines website live chat, a shared support inbox, a help center, and an optional AI agent. Teams add a chat widget to their site, invite colleagues, and handle conversations together. Availability settings communicate expected response times, while email notifications keep requests visible when a visitor or team member leaves the chat.
The help center organizes searchable articles into collections and supports branded styling, images, and video embeds. Its AI agent uses supplied knowledge, documents, and website content to answer questions and hand conversations to people when needed. Helploom suits small teams that want connected support tools with a straightforward setup and shared workflow.
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