ify

Handle support requests with AI agents and connected business tools

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ify is a support platform that uses AI agents to work through customer requests across connected channels. It classifies incoming tickets, draws on documentation and previous resolutions, and can call business tools for tasks such as checking orders or updating customer records. Teams can connect existing helpdesks and CRM systems instead of starting with a new inbox.

The platform builds a knowledge base from articles, release notes, walkthroughs, and resolved tickets, including procedures derived from how earlier issues were handled. Requests that need a person can be escalated with conversation context and an approval trail. Ticket history, SLA reporting, and action logs help the team review both automated resolutions and human handoffs.

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Product details

Website: useify.ai
Status: Launched
Category: Business & operations
Listed: Oct 15, 2026

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AI AI agents Automation Customer support Knowledge base

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