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Coordinate customer conversations from email, social channels, and website chat
Share WhatsApp and email conversations across your team

MajlisDesk combines a business WhatsApp number and email in one shared inbox for teams, with particular attention to businesses in the Gulf region. After connecting a number, colleagues can assign conversations, add labels, and see who is responsible for a reply. Messages can become tickets with tracked status, keeping follow-up work attached to the original conversation.
AI assistance summarizes longer threads and prepares replies for a person to send. Per-chat access controls, notifications, and a panel inside WhatsApp Web support everyday coordination. The product uses flat subscription plans with unlimited team members, making it useful when several people need to cover the same customer conversations.
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