Trengo

Customer conversations from WhatsApp, email, social, and voice in one inbox

Meet Trengo

Trengo gathers customer conversations from WhatsApp Business, email, social channels, live chat and voice into a shared inbox. Staff can see customer details beside a conversation, assign ownership and work through requests without losing the context from earlier exchanges. Integrations bring information from commerce systems and other business tools into that view.

AI agents and automated journeys handle configured tasks such as recurring questions, inbound lead qualification or booking inquiries. A team can decide which requests follow an automated path and which need personal attention. For an online store, the same setup can connect shopping questions and support discussions with details from Shopify or WooCommerce.

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Product details

Website: trengo.com
Status: Launched
Category: Communication
Listed: Oct 10, 2026

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Automation Customer support Live chat Shared inbox WhatsApp

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