Return Prime

Meet Return Prime

Return Prime manages returns, exchanges, and refunds for Shopify stores. Merchants configure policies and provide customers with a return workflow, while automation handles parts of the request and resolution process. Return reasons and analytics give the store information to review when investigating repeated issues or refining its operations.

The app can offer exchange recommendations, promote store credit, or show relevant products during a return. Integrations connect these steps with other services used by the business. A merchant can present alternatives to a refund where its policy allows them, then manage the chosen resolution within the same returns system.