Solvea

Connect multilingual customer conversations with business context

Meet Solvea

Solvea is a customer service platform that connects AI assistance with the systems a business already uses. Its chat agent handles questions about products, orders, and after-sales issues using customer details, knowledge, and business rules. A shared helpdesk brings conversations from different channels together so AI and human agents can coordinate follow-up work.

The platform connects with commerce, order, logistics, CRM, and ERP systems to retrieve context and carry out supported service tasks. Teams can organize assignments and conversation status in the same workspace. Solvea also offers a voice agent, introduced in beta, for multilingual calls, routing, and call records. Deployment is tailored to the company's products, service processes, and connected systems.

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Product details

Website: solvea.cx
Status: Launched
Category: Business & operations
Listed: Oct 16, 2026

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AI Automation Customer support E commerce Follow ups

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