Maze
Recruit participants and run product research studies
Collect human and AI-assisted feedback on product experiences

TheySaid is a user-testing platform that brings product feedback into design and development workflows. Teams can test an experience with their own customers, recruited participants, synthetic audiences informed by customer data, or an AI reviewer. Recordings, transcripts, and highlighted moments help explain where a person or simulated tester encountered confusion.
Tests can run from connected building tools or be triggered as a work item changes status. Findings return with evidence and prompts that help a team investigate or revise the experience. TheySaid supports early comparison of design options, checks against a specification, and ongoing review of important customer journeys, with human and synthetic results available as distinct perspectives.
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