Comms
Connect customer messaging, AI replies, and human handoffs across iMessage, RCS, and SMS.
Manage customer calls, texts, and contacts in a shared team inbox.

AskNeo gives teams a shared inbox for customer text messages, phone calls, and contact information. A business can choose a local number or port an existing one, add staff, and assign conversations so colleagues can coordinate their responses. Calling features include forwarding, voicemail, and transcripts alongside two-way texting.
Contacts can be organized with tags, while SMS keywords, reusable scripts, and customizable chatbot behavior support recurring communication workflows. Teams can send images, use dynamic content, and group recipients for relevant messages. The product brings sales, marketing, and customer support conversations into a common workspace with a record of each relationship.
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