Dovetail
Turn customer feedback into shared research insights
AI interviews that turn human feedback into research insights

Savo is an AI interview platform for collecting and analyzing qualitative feedback from customers, employees, and other research participants. Teams start with a business question, choose a session template or design a conversation guide, and invite people through email or a shared link. Participants respond by speaking or typing at a time that suits them, while the AI interviewer asks follow-up questions to clarify their experiences.
The platform organizes conversations into structured evidence, identifies recurring themes, and connects findings to what participants actually said. Its dashboard helps teams compare responses, track participation, and examine changes across research rounds. Savo can support user research, employee listening, customer experience studies, and gathering knowledge from sales teams.
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