Comcent

Handle calls, texts, chat and email in a shared customer inbox

Meet Comcent

Comcent brings phone calls, SMS, website chat, and email into one inbox for support and sales teams. Connect existing Twilio or Telnyx numbers, add web chat, and forward a support address so agents can respond from a shared workspace. Conversations sit alongside customer history, helping the next person understand earlier interactions.

A visual call-flow builder handles incoming routing, while an outbound dialer and AI call summaries support phone work. Team availability and assignment rules help distribute conversations and flag items that have waited too long. Comcent charges for the software separately from carrier numbers and minutes, making it suitable for teams that want a unified interface around their existing communications provider.

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Product details

Website: comcent.io
Status: Launched
Category: Communication
Listed: Oct 28, 2026

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Customer support Live chat Phone calls SMS Shared inbox

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