GhostChat

Answer website visitors from a shared inbox across multiple sites

Website

Meet GhostChat

GhostChat adds a live chat widget to a website and routes visitor conversations into a shared inbox. Teams can install it through a script or the official WordPress plugin, then answer from a browser, a phone, or Gmail. Multiple websites can feed the same workspace, with assignment tools to keep replies coordinated.

Business hours and away messages help collect enquiries when nobody is available. An optional AI assistant can answer from site content and hand over conversations that need a person. Paid plans add capabilities such as team roles, translation, history, statistics, and custom branding. The widget is designed to avoid setting cookies or tracking visitors before they engage.

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