Helpwise

A shared inbox for email, chat and social customer support

Meet Helpwise

Helpwise gathers customer conversations from email, live chat, messaging, and social channels into a shared workspace. Team members can collaborate within a conversation, use saved replies, and organize incoming requests. Help centers and chatbots provide additional ways for customers to find information or begin a discussion.

Integrations connect calendars, task tools, and CRMs, with custom applications supporting other systems. Feedback forms and customer-satisfaction surveys add information for reviewing service activity. Web and mobile apps provide access to the same support work, so a teammate can continue handling a conversation from a desk or phone.

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Product details

Website: helpwise.io
Status: Launched
Category: Communication
Listed: Oct 9, 2026

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Customer support Live chat Omnichannel Shared inbox Web app

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